Caregiver Paperwork and Permissions Kit: Permission Guide, Fill-In Pages, Claims and Appeal Tracker

You call about your mom's bill and the plan says it can't talk to you. A letter says "This is not a bill," and then a bill shows up anyway. The hospital says discharge is tomorrow.

Free copies available. Medical paperwork often lands when money is already stretched. That's not your fault. If paying isn't possible right now, email thedenialdesk@gmail.com with the subject "Free kit" and tell us which kit. You don't need to explain why. Please don't include medical details, diagnoses, bills or insurance numbers. Limit one free kit per email address.

Free updates: when a rule or date changes, your download link gets the updated file.

Most caregiver binders track pills and appointments. This kit is for the insurance side: getting permission to speak for the person you care for, knowing which plan they have, matching notices to bills, and keeping a paper trail when something is denied.

WHAT YOU GET

• Start here guide (PDF, 9 pages). Which permission does what (HIPAA authorization, health care power of attorney, Medicare forms CMS-10106 and CMS-1696, plan forms, Medicaid authorized representative), how to tell which plan they have, how to match a Medicare Summary Notice or EOB to a bill, denied vs. rejected, hospital stays and discharge, Medicaid long-term care paperwork, and free help.
• Fill-in pages (Word and printable PDF, 7 pages). Care snapshot, permissions on file, insurance cards, notice and bill matcher, call log, hospital stay notes, and where the papers are.
• Caregiver tracker (Excel, opens in Google Sheets). Permissions with end dates, claims and notices that flag a bill higher than the notice, denials with appeal deadline countdowns by plan type, prior authorizations, and a call log.

WHO IT IS FOR

Adult children, spouses, and anyone helping someone with Medicare, Medicare Advantage, a Medicare drug plan, Medicaid, or both.

HOW IT WORKS

This is an instant digital download. Nothing will be shipped.

This kit is self-serve. It doesn't include personal help with your case. For free one-on-one help, see Who will help me for free?

The guide and printable pages (PDF) read fine on a phone. The fill-in pages and tracker are easiest on a computer, or open them free in Google Docs and Sheets. The official forms named in the guide come from CMS, health plans, and state agencies. The guide tells you where to get each one.

PLEASE NOTE

This is general educational information, not legal, medical, or financial advice. It does not create a power of attorney or any legal document. Rules vary by plan and state, and the dates on your own notices are the final word. The Denial Desk is not affiliated with Medicare, any health plan, or any government agency. For personal use only.

AI disclosure: This kit was drafted with help from AI tools, then reviewed and fact-checked by our founder, a certified medical coding professional.